Thank you for shopping with Wrap&Co. Your satisfaction matters to us, and we want your shopping experience to be smooth from purchase to delivery.
Return Window
We offer a 7-day return policy. You have 7 days from the date of delivery to request a return. To be eligible, the item must be unused, unwashed, and in its original condition with all tags and packaging intact.
How to Request a Return
To start a return, email us at smaticusdigitalmarketing@gmail.com with your order number and the reason for return. Once approved, we will share pickup or drop-off instructions with you.
Refunds
Once we receive and inspect your returned item, we will notify you of the approval or rejection of your refund. Approved refunds are issued to your original online payment method within 5-7 business days. As we accept only online payments, all refunds are processed digitally to the original payment source — no cash refunds are issued.
Non-Returnable Items
Innerwear and items marked as Final Sale are not eligible for return, for hygiene reasons.
Exchanges
We currently do not offer direct exchanges. Please return the item for a refund and place a new order for the correct size or item.
Return Shipping
Return shipping costs are the responsibility of the customer, unless the item received was damaged, defective, or incorrect.
Contact Us
For any questions about this policy, please reach us at smaticusdigitalmarketing@gmail.com.